Common questions about ShadowIP VPN.
Straight answers about apps, protocols, team access, resellers, privacy, and support.
ShadowIP VPN is a VPN service offering personal VPN, team access, reseller packages, custom apps, and a control panel.
Yes. ShadowIP VPN has a custom Android app for supported Android phones, tablets, TVs, and Android TV devices.
Yes. ShadowIP VPN has a custom Windows app for desktop users.
Yes. OpenVPN is currently supported.
WireGuard support is being added and may become available on selected packages.
Yes. Business VPN options can support remote staff, agencies, admin teams, and secure access workflows.
Yes. Reseller packages are available for IT shops, agencies, repair businesses, and local tech companies.
ShadowIP VPN does not aim to monitor browsing activity. Some account, payment, connection diagnostic, support, and abuse-prevention data may be processed to run the service. Review the privacy policy before subscribing.
Device limits depend on the selected plan. Contact ShadowIP VPN for the current package details.
ShadowIP VPN may route users to available servers where possible and investigate outages through server monitoring and diagnostics.
Use the contact page and select Support from the enquiry dropdown.